Here's a concise guide to filing a claim:
Check Coverage:
Review and understand your warranty contract and gather necessary information, such as the claims department's phone number and your contract number and vehicle VIN.
Choose a Mobile Repair service in your area:
Pick a licensed repair company in your area or follow any specific requirements from your warranty. Ensure the facility has a valid Tax ID Number.
Diagnosis:
Inform the RV Tech about your extended RV warranty. They'll diagnose the issue, create an invoice with breakdown details, and call the warranty company for claim approval.
Preauthorization:
If approved, the warranty adjustor provides a preauthorization number, allowing the mechanic to proceed with repairs. No work should start without this number.
Complete the Repair:
Once authorized, the RV Tech will coordinate a time and day to completes the repair, including ordering any necessary parts.
Final Invoice and Payment:
The certified RV company will provide the final invoice to the warranty company, reflecting actual costs. The company pays the claim, minus your deductible, often directly to the repair facility via corporate credit card.
Additional Tips:
Provide detailed diagnosis information upfront, including part numbers, costs, labor hours, and suspected reasons for failure.
Ensure all correspondence includes your vehicle’s VIN and mileage.
Consider RV Roadside Assistance for additional benefits during delays.
Keep a copy of your warranty contract in your RV for easy reference.
RV warranty protection offers peace of mind, so know how to use it effectively when needed. Quick and easy claims processing can ease the stress of unexpected breakdowns.
Safe travels!
Commentaires